Appointment and Support Hours for KPA Guilderland Office

Karner Psychological Associates
2280 Western Ave.
Guilderland, NY 12084
Main: (518) 456-5056 | Fax: (518) 456-6512
Office:  456-5056 Ext “0”

KPA Main Office is located at 2280 Western Ave., Guilderland – just West of the Guilderland Public Library and 20 Mall-also 3 Miles from Crossgates Mall on Western Ave.
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Appointment Hours: Depending on the therapist, appointment times are available from early in the morning through late evening, Monday through Friday, and there is limited availability on weekends.

Office Support Hours: Our trained support staff is available Monday thru Friday from 9am to 5pm to accept referrals, make or cancel appointments, and answer any questions you might have.

After-hours support at Karner Psychological Associates

For routine issues, you can leave a message on our confidential voice mail system at any time that the office is closed. Each therapist has a confidential message box. Call the main number (518) 456-5056 ext. 8 for directory. For urgent issues or cancellations, call our answering service at (518) 243-2169. If you are faced with a life threatening emergency, please call 911 or go to the nearest emergency room for immediate assistance.

Meet Our Support Staff at Karner Psychological Associates

Scheduling Office
Joyce (x201), Carrie and Pat (x246)
Our front desk receptionists are specially trained to respond to patients’ concerns in a prompt and professional manner. They schedule patient appointments with the therapists, provide appointment reminder calls, and answers to most questions.

New Patient Coordinator
Marie (x208) takes the initial referral information and helps assign them to the best therapist for their unique needs.

Assistant to Dr.’s Doberman and Mooney
Kaitlynn (x204) provides additional assistance for patients of Dr. Mooney and Dr. Doberman including, scheduling appointments, handling client payments, and helping patients with any additional questions they might have.

Billing Questions
(x207) Our business office handles all billing and insurance related issues.

Office Manager and Insurance Specialist
Cris (x207) is available to answer any questions you may have.

Feel free to check with any of our staff any time you have a question or concern. Our aim is to make your contact with KPA as pleasant as possible.

  • The main phone number for Guilderland and Clifton Park locations: (518) 456-5056
  • Emergency phone number (518) 243-2169 for after business hours
  • Fax number is (518) 456-6512
  • Written correspondence can be sent to: Karner Psychological Associates, 2280 Western Ave., Guilderland, NY 12084
  • Email us using the form below or send to: