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PATIENT INFO CENTER

Confidentiality: The foundation of services at KPA

Client contact with KPA staff is strictly confidential, thus ensuring therapy services are as useful as possible. There are a few exceptions of which you should be aware.

If you choose to use your health insurance, your insurance company will know of your visits and your diagnosis. Managed care companies generally require also that they be informed of other details of your situation so that they can determine whether the services are medically necessary.

If you are assessed to be suicidal and/or homicidal then steps will be taken to insure your safety and/or the safety of others, even though that might break confidentiality. Similarly, if there is child abuse occurring, all mental health workers are ethically and legally mandated to report the incident’s) to Child Protective Services. Typically these situations are discussed with the patient before any action is taken.

Assessments and therapy that are requested/mandated by an outside agency (e.g., family court, a school district) generally require that session information be shared with the mandating agency, thereby reducing confidentiality. This can only be done with a HIPPA compliant release.

If you have questions or concerns about the extent of confidentiality in your individual situation, please be sure to discuss them with your therapist. This is especially important for couples and family therapy, to insure that everyone understands and is comfortable with the amount of information to be shared. 

Information about your contact with KPA can always be released to anyone you choose, with your written consent. Patients often request that information be released to their primary care physician, teachers, employers, etc. for various reasons. If the sharing of information will be extensive, there may be additional charges to the patient for the service. This can be discussed with your therapist. KPA will not release therapy notes directly to the patient. Therapy conclusion can be summarized for the patient and we will gladly speak with your doctor at your request

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We are currently dealing with very high call volumes and working with a limited staffing team. We apologize, as it may take longer than usual to hear back from us. Thank you for your patience and understanding.

Our Mission

To provide the highest quality of individualized and compassionate outpatient treatment to promote health & wellness and to help those who are struggling with mental health issues, so that they can improve their quality of life.